Frequently Asked Questions
Everything you need to know about our craftsmanship and services.
Where does HANSEN Garments ship to?
We offer worldwide shipping. All orders are processed from our Copenhagen warehouse and shipped via reliable international couriers to ensure your garments arrive safely.
What is your return policy?
We provide a 14-day return window from the day you receive your order. Items must be in original condition, unworn, and with all original tags attached.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. As our garments often feature a relaxed, Scandinavian fit, we recommend comparing these measurements against a similar item you already own.
What materials do you use in your collections?
We focus on high-quality, long-lasting materials sourced from premium mills in Japan and Europe. This includes rugged cotton twills, traditional wool blends, and unique indigo-dyed fabrics.
Do I have to pay customs and duties?
For orders within the EU, VAT is included. For international orders outside the EU, please note that local customs duties and taxes may apply and are the responsibility of the customer.
How should I care for my HANSEN garments?
To ensure longevity, we recommend following the specific care label inside each garment. Many of our items benefit from cold washing and air drying to preserve the integrity of the natural fibers.